Discussion:
BLservice.exe runtime error
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TabletPCguy
2008-08-10 04:04:55 UTC
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New HP tablet pc; trying to install HP Photosmart software, an
installation stalls just before completion; upon restart getting Runtim
Error related to c:\windows\sminst\BLservice.ex

Runtime Error goes away only after uninstalling printer software

Can anyone help with this

--
TabletPCguy
Malke
2008-08-10 12:05:47 UTC
Permalink
New HP tablet pc; trying to install HP Photosmart software, and
installation stalls just before completion; upon restart getting Runtime
Error related to c:\windows\sminst\BLservice.exe
Runtime Error goes away only after uninstalling printer software.
Can anyone help with this?
I Googled for "BLservice.exe" and didn't come up with much. My feeling is
that it's something preinstalled by HP but the best next step for you will
be to contact HP tech support for help.

Malke
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TabletPCguy
2008-08-10 17:39:18 UTC
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HP Tech Support (both the printer support and the computer support)
spent hours, but gave up. Microsoft support also spent several hours,
and concluded that it is an HP problem. Returning the printer.
--
TabletPCguy
Philip Hutchins
2008-09-08 17:11:10 UTC
Permalink
Did you discover a work around for the conflict between BLService.exe
and the Photosmart drivers?
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Stacey
2008-09-19 15:48:08 UTC
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How was this issue resolved. I am getting the same error msg. My printer
installed fine, it was when I installed my Wireless Data Card that I started
receiving this error msg.

Stacey
New HP tablet pc; trying to install HP Photosmart software, and
installation stalls just before completion; upon restart getting Runtime
Error related to c:\windows\sminst\BLservice.exe
Runtime Error goes away only after uninstalling printer software.
Can anyone help with this?
--
TabletPCguy
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